Electric Cooperatives Take Four of the Top Five Spots on the Annual J.D. Power Customer Satisfaction Poll

The 2022 J.D. Power Electric Utility Residential Customer Satisfaction Study is based on responses from 102,879 online interviews conducted from last January through November, and electric cooperatives dominated the top spots again. Sawnee Electric Membership Corporation (EMC), headquartered in Cumming, Georgia, was the highest-ranking electric utility overall and Jackson EMC placed second.

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